Shipping policy

At BioFechWiz, we are committed to providing a seamless and efficient shipping experience for our customers. Our shipping policy outlines important information regarding order processing, shipping methods, delivery times, and more. If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team for assistance.

Order Processing:

  • Orders are typically processed and shipped within 1-2 business days of receipt, excluding weekends and holidays.
  • Orders received after 12:00 PM EST may be processed the following business day.
  • Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Methods:

  • We offer standard shipping options for domestic and international orders.
  • Domestic orders are shipped via reputable carriers such as USPS, UPS, or FedEx.
  • International orders are shipped via international carriers with tracking information provided.

Delivery Times:

  • Domestic orders typically arrive within 3-7 business days, depending on the shipping method selected and your location.
  • International orders may take longer to arrive, with delivery times varying based on destination and customs clearance procedures.
  • Please note that delivery times are estimates and may be subject to delays beyond our control, such as inclement weather or carrier disruptions.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, shipping destination, and selected shipping method.
  • Shipping rates for domestic orders are displayed at checkout.
  • International shipping rates are calculated based on destination and displayed at checkout.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track the status of your order using the provided tracking number on the carrier's website.

Shipping Restrictions:

  • We currently ship to select countries worldwide. Please check our list of eligible shipping destinations during checkout.
  • Some products may be subject to shipping restrictions based on destination country regulations. Please review product descriptions and shipping information carefully before placing your order.

Customs and Duties:

  • International orders may be subject to customs duties, taxes, and fees imposed by the destination country.
  • Customers are responsible for paying any applicable customs duties, taxes, and fees associated with their orders.
  • BioFechWiz is not responsible for delays or additional charges incurred due to customs clearance procedures.

Lost or Damaged Shipments:

  • In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately for assistance.
  • We will work with the carrier to resolve the issue and ensure that you receive a timely replacement or refund for your order.

Contact Us:

If you have any questions or concerns about our shipping policy, please contact our customer service team for assistance. We are here to help and ensure that your shipping experience with BioFechWiz is smooth and hassle-free.